Return & Refund Policy

Last Updated: October 23, 2026

At Trinity Revival Co., we take pride in the quality of our products and want every customer to be satisfied with their purchase. If you're not completely satisfied, we accept eligible returns within 14 days of delivery, subject to the conditions outlined below.

1. Return Eligibility

To qualify for a return, the following conditions must be met:

• Returns must be requested within 14 days of the delivery date.

• Items must be unworn, unwashed, unused, and in their original condition.

• All original tags, labels, and packaging must be included.

• Items must be free of stains, odors, pet hair, damage, or any signs of wear.

• Proof of purchase, such as an order number or receipt, is required.

Trinity Revival Co. reserves the right to refuse returns that do not meet these requirements, subject to applicable law.

2. Return Process

To initiate a return, customers must submit a return request within 14 days of receiving their order.

Once the return is approved, instructions for returning the item will be provided.

Items returned without prior authorization may not be accepted.

Customers must ship approved returns within 7 days of receiving return instructions.

3. Return Shipping

Customers are responsible for all return shipping costs unless the product was damaged, defective, or incorrect due to an error on our part.

Original shipping charges are nonrefundable unless otherwise required by law.

We recommend using a trackable shipping service, as Trinity Revival Co. is not responsible for return packages lost during transit before delivery to us, except where applicable law provides otherwise.

4. Refunds

Once a returned item has been received and inspected, we will notify the customer whether the refund has been approved.

If approved, the refund will be issued to the original payment method.

Please allow up to 10 business days after approval for the refund to be processed. Additional processing time may be required by your bank or payment provider.

Items that do not meet our return eligibility requirements may be denied a refund.

5. Damaged, Defective, or Incorrect Items

We carefully inspect our products before shipment. However, if an item arrives damaged, defective, or incorrect, please contact us as soon as possible after receiving your order.

We may request photographs of the product and packaging to help evaluate the issue.

If the issue is confirmed, Trinity Revival Co. will provide an appropriate resolution, which may include a replacement, exchange, or refund at no additional cost to the customer.

6. Exchanges

Exchanges are subject to product availability.

Items requested for exchange must meet the same eligibility requirements outlined in this policy.

If the requested replacement is unavailable, customers may be offered a refund instead.

7. Non-Returnable Items

The following items are not eligible for standard returns:

• Items that have been worn, washed, used, or altered.

• Items missing original tags or packaging.

• Items damaged after delivery due to improper handling or use.

• Gift cards.

• Products specifically marked as final sale at the time of purchase.

These exclusions do not limit any rights customers may have regarding defective, damaged, or incorrectly supplied products under applicable law.

8. Policy Updates

Trinity Revival Co. reserves the right to update or modify this Return & Refund Policy as necessary.

Any changes will be posted on our website with an updated revision date. Orders will remain subject to the return terms applicable at the time of purchase unless otherwise required by law.

Trinity Revival Co. LLC

Built to Be Unique.